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General Questions
Q: What is Day With Wood?
A: Day With Wood is a furniture brand specializing in high-quality, handcrafted wooden furniture designed to enhance the beauty and functionality of your home.
Q: Where is Day With Wood located?
A: We are based in [Location]. You can visit our showroom at [Address] or explore our collection online.
Product Information
Q: What types of furniture do you offer?
A: We offer a wide range of furniture including dining tables, chairs, beds, dressers, coffee tables, and custom-made pieces to suit your specific needs.
Q: What materials are used in your furniture?
A: Our furniture is crafted from premium-quality, sustainably sourced wood such as oak, walnut, cherry, and maple. We also use eco-friendly finishes to ensure durability and a beautiful finish.
Q: Can I customize my furniture?
A: Yes, we offer customization options for many of our pieces. You can choose the type of wood, finish, dimensions, and other features to match your preferences and needs.
Ordering and Delivery
Q: How do I place an order?
A: You can place an order directly through our website, visit our showroom, or contact us via phone or email. Our team will assist you with your purchase.
Q: What are your delivery options?
A: We offer standard and express delivery options. Delivery times and costs vary depending on your location and the size of the order. We also provide white-glove delivery service for an additional fee.
Q: Do you ship internationally?
A: Yes, we ship our products internationally. Shipping costs and delivery times will vary based on the destination.
Warranty and Returns
Q: Do your products come with a warranty?
A: Yes, all our products come with a 2 year warranty against manufacturing defects. Please check our warranty policy for more details.
Q: What is your return policy?
A: We offer a 30 day return policy for standard items. Custom orders are non-refundable. Returned items must be in their original condition. Please refer to our return policy for more details.
Maintenance and Care
Q: How should I care for my wooden furniture?
A: To maintain the beauty of your wooden furniture, avoid direct sunlight and extreme temperatures. Use a soft, dry cloth for regular dusting, and occasionally apply a quality wood conditioner. Avoid using harsh chemicals or abrasive materials.
Q: Can I refinish my furniture?
A: Yes, our furniture can be refinished if needed. We recommend professional refinishing to ensure the best results and maintain the integrity of the piece.
Contact Information
Q: How can I contact Day With Wood?
A: You can reach us via email at [email address], call us at [phone number], or visit our showroom at [address]. We are also available on social media platforms such as Facebook and Instagram.
Q: Do you offer any financing options?
A: Yes, we offer financing options through our partners. Please contact us for more information about payment plans and eligibility.