1. General Information
At Day with Wood, we strive to provide you with the best shopping experience. This Shipping Policy outlines the terms and conditions regarding the delivery of your furniture purchases. Please read this policy carefully to understand our shipping practices and your rights as a customer.
2. Order Processing Time
- Order Confirmation: Once your order is placed, you will receive an order confirmation email.
- Processing Time: Orders are processed within 3-5 business days (excluding weekends and holidays). Custom or made-to-order items may have longer processing times, which will be indicated on the product page.
3. Shipping Methods and Delivery Times
- Standard Shipping: Typically takes 5-7 business days for delivery.
- Express Shipping: Available at an additional cost. Typically takes 2-3 business days for delivery.
- White-Glove Delivery: Includes in-home delivery, assembly, and packaging removal. Delivery time is typically 7-10 business days.
4. Shipping Costs
- Standard Shipping: Free for orders over ₹500. Orders under ₹500 will incur a flat rate of ₹50.
- Express Shipping: Costs vary based on location and order size. Please refer to the shipping calculator at checkout.
- White-Glove Delivery: Costs vary based on location and order size. Please refer to the shipping calculator at checkout.
5. International Shipping
- We currently do not offer international shipping.
- For future international orders, additional taxes, duties, and customs fees may apply. These charges will be the responsibility of the customer.
6. Order Tracking
- Once your order is shipped, you will receive a shipping confirmation email with tracking information.
- You can track your order through our or carrier’s websites using the provided tracking number.
7. Delivery and Inspection
- Delivery Appointments: The delivery service will contact you for large or fragile items to schedule a delivery appointment.
- Inspection: Please inspect your order upon delivery. If you notice any damage or defects, notify the delivery personnel and contact our customer service team immediately.
8. Missed Deliveries and Redelivery
- If you miss a scheduled delivery, a redelivery fee may apply. Our customer service team will assist you in rescheduling the delivery.
9. Shipping Restrictions
- Certain items may have shipping restrictions due to size, weight, or destination. These restrictions will be noted on the product page.
10. Returns and Exchanges
- For information on returns and exchanges, please refer to our Return Policy.
11. Contact Information
- For any shipping-related inquiries, please contact our customer service team at info@daywithwood.com or +91 9680061006